Key Account Executive
The Key Account Executive’s responsibilities include building and strengthening internal and external relationships, managing customer relations, and implementing strategies designed to increase revenue and develop new business opportunities. You should also be able to collaborate with the Commercial Managers and New Product Development team to develop innovative category strategies.
Key Account Executive Responsibilities:
· To take responsibility for and be the primary commercial contact for designated customer accounts
· To drive sales and achieve agreed commercial KPI targets for the business
· To develop and maintain excellent customer relations, professionally representing the company and enhancing its reputation
· To devise Business Plans to support the growth ambition of the business
· To work closely with internal departments: NPD, Production, Finance and Marketing to facilitate delivery of an exceptional customer experience.
· To ensure that updates on customer activity impacting Operations and Production and others are communicated clearly.
· To become an expert user of customer information systems ensuring accurate and timely inputs as required – including tender platforms.
· To monitor and report on account performance for weekly sales meeting and other internal reviews
· To maintain an accurate and up to date sales trackers and price files
· To conduct regular store reviews and stay informed on market trends and competitor activity within relevant categories.
· To provide insights to the business based on market observations, trends and trade knowledge
· To attend customer events and retail safaris as required by the business
· To liaise with the marketing brand support team on customer campaigns
· Building and maintaining relationships with both internal and external sales and marketing departments, vendors, distributors, and customers.
Skills / Attributes / Qualifications:
· 3-5 years’ experience of the FMCG sector with a proven track record of account management and achieving results.
· Degree in Business, Marketing, or related field.
· Proficient in all Microsoft applications.
· Excellent communication and presentation skills, with an ability to adapt your style to suit the situation.
· The person should have high levels of organisation skills, attention to detail and ability to work within a fluid, fast paced environment.
· An understanding of formal procurement / tender processes, and experience in proposal / tender writing
· Strong numeracy skills
· Team Player with sharp commercial awareness
· A keen interest in industry developments and market intelligence to enable you to add real value to the sales process.
Email careers@donnellyfresh.ie